Akshata Sharma
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India's second-largest broker firm Zerodha once again faced a technical glitch.
On Monday, multiple users took to X to report technical issues encountered while placing orders, which led to substantial losses.
In fact, a frustrated user named Rashshad Rasheed even threatened the Kamath brothers-led brokerage firm with legal proceedings.
"My orders are not getting executed. I will take you to court if I lose a single penny," one user wrote.
"I lost 10L due to Zerodha. Orders placed at 9:15 were executed 1.5 hours later. zerodhaonline, what the hell? This is money we earned through hard work. I want my money back and am going to court," another user stated on social media.
A while later, Zerodha acknowledged the issue, claimed it was fixed, and apologized for the inconvenience caused.
"Some of our users were facing issues with seeing the latest status of some orders, although the orders themselves were successfully placed. This issue is now resolved. The status for new orders is updating fine now. We are working on updating the status for older orders. Apologies for the inconvenience caused," Zerodha said.
However, some users responded that the issues had not been resolved and demanded that the brokerage firm take accountability for the losses incurred.
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