Akshata Sharma
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The Telangana Gig and Platform Workers Union questioned Swiggy on X about why the company requires its delivery agents to pay for their own kits, "Swiggy Kit", including t-shirts, bags, and raincoats, even though they prominently display the brand's name.
"Dear @Swiggy why are delivery workers being charged for a bag, Raincoat and t-shirt that advertise your brand? If it's promoting #swiggy, they shouldn't have to pay for it, "the Union posted on X.
The Union shared screenshots showing that a Swiggy raincoat costs Rs 749 and the bag costs Rs 299 after a discount (original price Rs 899). The "Swiggy Kit," which includes two shirts and a bag, is priced at Rs 1199.
The union slammed the food delivery platform as it shared screenshots directing agents to carry the branded bag, non-compliance of which, will result in penalties, and agents are responsible for replacing lost or damaged bags. Moreover, in case the bag is damaged or lost, the agents are supposed to buy the replacement themselves.
The text on the screenshot read, "Carrying Swiggy bags to ensure hygienic deliveries is of utmost importance."
The post has gone viral with many users slamming the practice by Swiggy.
One user wrote, “Bag and uniform should be complimentary upon joining. 1199 is insane. Cheaper to buy a bunch of orange t-shirts from zudio.”
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