Karl Wyzenbeek established a sales and service network for the leading laboratory suppliers in Australia and New Zealand.
In 2021, Rachit Parekh and Nilay Shah co-founded Bishops Scientific Pvt Ltd.
Rachit has a background in laboratory supplies and distribution, while Nilay, an MBA holder, has 22+ years of experience in scientific instrumentation sales.
LabFriend takes a contemporary but genuine approach. Its online platform
https://lnkd.in/gsVv2M4E is quick at delivering search results. Every project is handled by vastly experienced in-house engineers. Also, LabFriend gives customers the help and support they require regardless of the purchase date.
Partnerships with major European producers allow LabFriend to offer competitive prices. Its platform can easily suggest if a specific product is out of stock.
The online laboratory equipment platform has a chatbot on its portal that helps users with queries within seconds.
LabFriend offers products across 17 categories, including Cleaning-Sterilisation, Chromatography, Distillation-Separation-Filtration, and more.
Bishops Scientific, LabFriend's parent company in India, is headquartered in Mumbai and has expanded to multiple offices.
The company is revolutionizing the industry with its pull mechanism and has set up a manufacturing operation for calibration fluids as part of the "Made in India" initiative.
The Bishops team has ensured profitability from day one and bootstrapped Bishops Scientific. Within the first three years, Bishops Scientific PVT Ltd, the parent firm of LabFriend, has reached a turnover of Rs 20.75 Cr.
Rachit & Nilay told Startup Pedia: “LabFriend is committed to... providing the best possible service and support to its customers.”
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