Akshata Sharma
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In an unexpected turn of events, a Mumbai man found himself answering a call from Flipkart customer support a whole six years after he initially placed his order on Flipkart.
Ahsan Kharbai, in a post on X, shared a screenshot of an order that is still marked "out for delivery."
Back in May 2018, Ahsan ordered a pair of branded Sparx slippers, expecting a routine delivery.
However, the slippers never arrived. Over the years, his order status perpetually displayed "arriving today," a promise unfulfilled to this day.
Ahsan recounted his surprise when, out of curiosity, he recently clicked on the order, only to receive a follow-up call from Flipkart the next day.
During the call, the customer care representative inquired if Ahsan had ever been contacted by their logistics team, ultimately apologizing for the prolonged delay.
Despite the order being cash-on-delivery, Ahsan chose not to pursue the matter further as there is no option to cancel the order on the app.
Ahsan's post quickly went viral, amassing over 200,000 views and sparking a flurry of amused comments.
A few customers mentioned they had experienced similar issues with Flipkart.
Interestingly, a user named 'KrrishRao' said his order has been out for delivery since 2015.
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