Akshata Sharma
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Days after crashing millions of Microsoft Windows computers with a faulty update, US-based cybersecurity firm CrowdStrike came up with a $10 Uber Eats gift card to say sorry to its partners, according to several people on X (formerly Twitter).
According to media reports, the company that caused what is considered to be the "world's biggest IT outage in history" offered the gift card to partners to acknowledge "the additional work that the July 19 incident has caused."
"For that, we send our heartfelt thanks and apologies for the inconvenience," the email read, according to a screenshot shared by a user, TechCrunch reported.
The same email was also posted on X by another user. "To express our gratitude, your next cup of coffee or late-night snack is on us!"
On Wednesday, some of the people who posted about the gift card said that when they tried to redeem the offer, they received an error message stating the voucher had been cancelled.
It's worth noting that most of the screenshots shared by these users on X were inaccessible at the time of writing.
CrowdStrike spokesperson Kevin Benacci confirmed that the company sent the gift cards. However, Uber flagged them as fraudulent due to high usage rates.
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