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Mamaearth's Ghazal Alagh is caught up in another controversy.

Recently, an X user posted a picture of Mamaearth's Vitamin C and Uptan facewash, advising followers to throw them "in the dustbin."

Ghazal Alagh's Response:

Mamaearth co-founder Ghazal Alagh responded to the criticism. She assured that Mamaearth's products

come with her personal guarantee and invited customers to share their concerns on social media.

Alagh replied on X: "Sorry you woke up with a lot of hate. I hope you feel better soon. I would have loved to address if there was a problem, but I couldn't find any apart from you following a trend and posting a picture.

Quality on Mamaearth is my personal guarantee. I'm here to address any concerns you or anyone on Twitter might have. I'm just a DM away."

User's Concerns:

In another tweet, an X user Aditi detailed her issues.

"My family, friends, and I have used your products, and none worked effectively. We've wasted our money. Your products don't work at all. You can't handle honest reviews and asked which products I had issues with. I want to tell you all your products are terrible and should be changed": she wrote on X.
Reaction:

Alagh is facing push back from users on X for Mamaearth's lavish spending on marketing rather than on improving their products' quality. One user wrote: "I thought mama Earth was making a good product. Almost every famous YouTuber was promoting it."

Another user wrote:"Lol mamaeath spends 42% of its sales just for promotions and advertising"

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