Rannkly was launched by Vishnu Sharma, Mihir Bhardwaj, and Shobhit Singh in 2021 to provide cost-effective solutions for the online reputation of businesses.
While working at a Fintech startup, three friends- Vishnu Sharma, Mihir Bhardwaj, and Shobhit Singh- encountered a significant problem that no business was addressing. They experienced the chaos firsthand at the startup app's launch.
The app encountered massive traffic, resulting in crashes, server overloads, and a surge of customer reviews and feedback. Quickly addressing these issues was crucial. And the startup they had partnered with lacked efficient tools and relied on time-consuming manual processes.
Driven to solve this problem, the trio dedicated themselves to their idea. After three years of relentless effort, they launched Rannkly in 2021, a SaaS product designed to help businesses efficiently manage customer feedback and reviews.
The Noida-based online reputation management startup, Rannkly, initially focused on review management but quickly expanded its features to include social media management, campaign management, and bulk messaging.
With Rannkly, businesses can handle customer feedback, run marketing campaigns, and schedule social media posts seamlessly from a single platform.
"A standout feature is our Al-powered automation mode, which reads customer reviews, assesses them, generates responses, and publishes replies automatically without human intervention," Vishnu told
Rannkly stands out as a cost-effective solution for businesses seeking to streamline their review management, social media management, campaign management, messaging, and complaint management. By offering these functionalities in a single platform, businesses can avoid the expense of purchasing separate tools for each function.
Rannkly began in a coworking space with just the three co-founders and an initial investment of Rs 10 lakh from their savings. Today, the company has a team of 35 members and is headquartered in Noida.
Launched in 2021, the startup initially worked with a few beta clients, including Radisson Sector 55 Noida and Nazeer Foods.
The Noida-based startup quickly scaled, onboarding over 500 brands and 1,500 clients.
As Rannkly's customer base expanded, so did its revenues. Starting with 30 lakh in 2021, their revenue soared to 2 Cr in FY24.
With a monthly growth rate of 10% and a 1-2% churn rate in the last quarter, Rannkly achieved over 1 Cr in revenue.
The startup secured 25 lakhs from an angel investor during the initial product-building phase. Last year, they further raised ₹1.25 Cr from 100x.vc.
Currently, Rannkly focuses on the hospitality industry and intends to explore other sectors like healthcare and education. Though they have a few clients in these sectors, direct engagement is not active at present. The goal is to expand into additional categories in the future.
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