In the recent past, the government has taken several strict steps to curb spam calls and online fraud. TRAI has also issued strict guidelines to telecom companies several times in this matter. The steps taken by TRAI are now showing results. A report has been released by the government in which it has been informed that in the last three months, there has been a decline in complaints related to unwanted messages. 

The government on Wednesday said that there was a 20 percent drop in action against spam calls and unsolicited MMS in the month of October as compared to the month of August. 

Decline in spam calls and messages

According to the latest report, about 1.51 lakh complaints were registered regarding spam calls and SMS in the month of October. If we talk about the month of September, about 1.63 lakh complaints were registered this month. About 13 percent fewer cases were registered in September as compared to August. 

TRAI issued guidelines on August 13, 2024, stating that any entity found making promotional voice calls in violation of the rules will face strict consequences. This includes disconnection of all telecom resources, blacklisting for up to two years, and a ban on new resource allocation during the blacklisting period. 

TRAI gave strict instructions

After this strict instruction from TRAI, many strict steps were taken by the telecom companies to stop spam calls and unwanted messages. On August 20, TRAI gave instructions to telecom companies to increase message traceability. For this, all service provider companies had to implement the technical solution by November 1, 2024. 

However, the companies had asked TRAI for more time to implement message traceability and new technology. TRAI, accepting the demand of telecom companies, had fixed the last date for this as 30 November 2024. The effect of the steps taken by TRAI to provide relief from online fraud and spam calls has started showing. In such a situation, it can now be expected that in the coming time, there can be complete relief from spam calls.