Recently, Reliance Jio, Airtel, and Vi have increased the price of recharge plans. After the plans became expensive, users either ported their number to BSNL or bought a new SIM. To avoid expensive recharge plans, people are still shifting to BSNL. Now seeing its user base increasing, BSNL has also become active and is working rapidly on its service to provide convenience to the customers.
BSNL is still offering cheap recharge plans to its customers at the same old price. Seeing the growing user base, BSNL has added some more cheap plans to the list. The company is now working at a fast pace on the 4G network as well. By the end of this year, BSNL 4G connectivity can be seen in many parts of the country. Now BSNL has started a new service to save its customers from spam messages.
BSNL brought new services to its customers
If you use a BSNL SIM, then you don't need to worry anymore. BSNL has found a great way to avoid spam messages. Now you can quickly complain about the spam messages coming on your BSNL number. Your complaint will help BSNL to curb spam and you will be able to get better service.
BSNL users can easily complain about spam messages with the help of the company's Selfcare app. Let us tell you that no other company has such a facility available right now. Let us tell you how you can complain about spam messages with the help of the Selfcare app.
Use the BSNL Selfcare App in this way.
- First of all open the BSNL Selfcare app on your phone.
- Now you click on the three line icon in the top left corner of the home screen.
- Now you have to scroll down and select the “Complaint and Preference” option.
With the help of the BSNL SelfCare App, you can easily complain about spam messages.
- In the next step, tap on the three-line menu on the right and select “Report”.
- Now you have to click on “New complaint”.
This service of BSNL has given great relief to the users.
- In the next step, you will have to choose one option from SMS or voice call. After this, you will have to provide the details of the message.
- At last, after giving the details, you will have to click on the submit button.
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