When Gajender Yadav from Delhi ordered 10 kg of wheat flour from Zepto, he was shocked to find that the expiration date was only eight days away.

Taking to X (formerly Twitter), Yadav shared his ordeal, stating "Zepto, I ordered 10kg of wheat from Zepto. The expiry date is after eight days. 8 din mai 10kg kaise khatam hoga [How will I finish 10 kg wheat in just 8 days?] Zepto Idhar ajao, mil kar khatam karte hai [Come here, Zepto, let's finish it together]," wrote Gajender Yadav while attaching a photo of the product he received on May 17.

As the post gained traction, Zepto replied and asked him to share the order details. The company further wrote that their team will contact him soon.

However, the situation worsened when Yadav received a call from customer care. The woman on the other side of the line told him that "nothing can be done" and that he should "finish" the packet of wheat in a week.

In response, Yadav wrote, "Dear Aadit Palicha, Kaivalya Vohra, you need to add some training sessions on common sense and logic for your customer service. At least show the expiry date on your app if you are running your business by selling near-expiry products."

Yadav continued, "There's no point in selling a product which is about to expire. We all know that nearby expiration products are offered at discounts on various platforms. We have paid full price for the flour and got the nearly expired product."

In the subsequent post, he tagged the founders again and asked them to share the address of their office so that he could send 7 kg atta as he doesn't "want to waste it".

He later said that he had sent the parcel with nearly-expired flour to the Zepto founders, adding that "they should know what a common man faces".

Despite receiving calls from Zepto offering a refund, Yadav declined, stating, "It is not about the refund now. It is about the harassment, the time, and energy wasted."